Privacy Policy

28th August 2025

This Privacy Policy explains how we collect, use, and protect personal data submitted through the contact form on our website. We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

A62 Bikes,
650a Huddersfield Road,
Oldham,
Ol4 3PZ
Email: info@a62bikes.co.uk
We are the data controller responsible for your personal data.

Data We Collect

When you use our contact form, we collect the following personal data:

  • Name
  • Email address

No other personal information is gathered through this form.

Purpose of Processing

We use your personal data to:

  • Respond to your enquiries and feedback
  • Provide information about our products or services you request

We do not use your data for marketing unless you explicitly opt in to receive promotional communications.

Lawful Basis for Processing

Our lawful basis for processing your personal data is your consent at the point you submit the contact form.
You can withdraw consent at any time by emailing info@a62bikes.co.uk.

Data Retention

We retain your name and email address only as long as necessary to:

  • Address and resolve your enquiry
  • Comply with any legal or regulatory obligations

Typically, data will be deleted or anonymised after 12 months, unless you request earlier deletion.

Data Sharing and Third Parties

We do not sell or lease your personal data to third parties. Data may be shared with:

  • Our email service provider, solely for the purpose of delivering and storing email correspondence
  • IT support providers, to maintain and secure our systems

All third parties process your data in accordance with UK GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:

  • Secure servers with firewalls and encryption
  • Limited access by authorised personnel only However, no data transmission over the internet can be guaranteed as 100% secure.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at info@a62bikes.co.uk.

Cookies

Our contact form does not set any tracking cookies. For general information about how our website uses cookies, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the latest revision will appear at the top. We encourage you to review this policy periodically for any changes.

Contact Information

If you have any questions, concerns, or requests about this Privacy Policy or our processing of your personal data, please contact: Email: info@a62bikes.co.uk
Address:
A62 Bikes,
650a Huddersfield Road,
Oldham,
Ol4 3PZ

Alternatively, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.